ChatGPT Business Profile for Online Stores

The most complete option today

Online stores have the widest access in the Business Hub beta. A store with its own website can claim a profile wherever ChatGPT is available, add delivery and return policies, and upload a product feed so ChatGPT can show prices and availability.

What we do for your store

• Verify your domain with a TXT record, or connect your Shopify store.
• Build the product feed as CSV or JSONL in OpenAI's format, or set up the Shopify catalog sync.
• Write your profile description and policies from the ones on your site.
• Check that OpenAI accepts the feed and fix any rows it rejects.

Business Agents

Eligible US ecommerce businesses can also apply for a Business Agent: a labeled chat where shoppers ask about your products and policies, answered from your feed and your instructions. It points people to your site to buy and cannot take orders. If you qualify, ask us about setting one up.