Verification in Business Hub has two parts. First you prove a link to the business. Then a person proves who they are.
Part one: prove the business is yours
| Method | How it works | Speed |
|---|---|---|
| Business phone | A code by text or automated call to the listed number | Minutes |
| Business email | A code sent to the business address | Minutes |
| Website domain | A TXT record added at your DNS host | Minutes to hours |
| Shopify | Connect the store and approve permissions | Minutes |
ChatGPT shows only the methods that apply to your business, so you may not see all four.
Part two: the identity check
The person managing the profile must be an owner or an authorized representative and uploads a government photo ID, such as a driver license or passport. Some businesses may also be asked for registration details or proof of authorization. Review takes a few days.
Which method to choose
- Local business: the phone code is usually fastest, as long as someone can answer that line.
- Online business: the DNS record, since it ties the claim to your domain.
- Shopify store: the Shopify connection, which also brings your catalog.
DNS tips
Copy the record exactly. Check whether your host adds the domain name to the host field for you. Note the record's expiration date in case you need to repeat the step.
See your business verified in ChatGPT first. Pay after.
Free eligibility check. $299 only when your profile is live.